Grumpy bus drivers

What is it with bus drivers and mood swings? It is not really a generalization of bus drivers but mostly Metro bus drivers. Is it because they do not get paid enough? Is it because they meet different people from all walks of life and are therefore easily irritable as a result of conversing with weird and demanding commuters?

Yesterday, I was in my normal bus from Sunning-Hill to Naturena via Auckland Park when the bus driver stopped just a couple of kilometers away from Kirlaney mall. People got on the bus and just before the bus driver was about to take off, an old white man with a walking stick was approaching the bus very slowly [he obviously could not run as a result of his old age]. I am embarrassed, on behalf of the bus driver to say this, but he left the old man behind with clear intensions. I only started using the Metro bus this year and I was under the impression that this particular bus driver was moody/grumpy and arrogant. Unfortunately he is not the only one, but rather there are many more like him in the Metro bus industry. Sometimes I tend to think they are worse than taxi (specifically Zulu) drivers.

My apologies go out to the old white man who was trying to get home but was left behind by the merciless taxi driver. Perhaps Charles Hlebela, marketing and business development manager for Metro Bus, should put in a good word for these drivers. Or maybe the City of Johannesburg should consider some costumer service course for the Metro bus drivers.

What do you think??